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Improvement Plan In-Service
At Harmony Valley Hospital, two patients named Mary Jones, both aged 60, were admitted on the same day, leading to a mix-up where Mary Jones, with hypertension, received colonoscopy preparation. This kind of weakness demands strict implementation of a scientific two-step verification procedure and enhancing the effectiveness of the NURS FPX 4020 Assessment 3 e-Health Record System to minimize any similar errors in the future (Rezende et al., 2021). For effective long-term compliance, the new training protocols require staff training to improve their awareness and accreditation. To improve the chances of implementation, an in-service session will be held.
The Purpose and Goals of In-Service Sessions
At Harmony Valley Hospital, the goal in in-service is to help correct patient identification mistakes to improve patient safety. In this context, healthcare staff should be informed of the measures that should be paid for a strict two-factor identification procedure and changes to the electronic health record system (Rezende et al., 2021). It is also equally important that all the staff of the health promotion agency adhere to these new protocols, and to do so, they have to understand them. Its purpose is to minimize the chance of wrong identification and enhance patient outcomes. Hence, the hospital tries to assure a safety and accuracy culture to be able to deliver its best quality patient care.
The main objective is to guarantee that all the workers within the healthcare sector are fully trained, particularly on the updated patient identification procedures, which include the use of no less than two identifiers, including the patient’s name and date of birth. From the session presentation’s view, it is hoped that it will help introduce the staff to the recent changes in the EHR system, such as the advanced NURS FPX 4020 Assessment 3 patient confirmation features (Wu, Damiani, & Goo, 2024). Other objectives include creating awareness among staff members, especially medical personnel, to take responsibility during patients’ treatment to avoid harming them (Wu et al., 2024). The session also aims to minimize interferences during medication administration because of a more organized approach.
NURS FPX 4020 Assessment 3 Improvement Plan In-Service Presentation
The patient identification error at Harmony Valley Hospital resulted in severe complications, such as an extended hospital stay for a patient who mistakenly received the wrong treatment. To this effect, it is important to develop and execute a comprehensive improvement plan to tackle these challenges as illustrated by the following: Having patient identification at least twice using two different identifiers in the two-step verification process greatly reduces the possibility of patient misidentification (Kelly, 2023). Joint Commission also states that hospitals adopting a two-step verification process will have reduced incidences of patient identification errors by 30% (Joint Commission, 2023 Kelly). By so doing, the hospital aims to achieve a safer and more dependable environment in treating all patients.
Purpose and Goals
Harmony Valley Hospital will integrate several key strategies into its patient identification protocols to improve safety outcomes. Patient identification will be done at least twice using two different identifiers, including the patient’s name and date of birth, as the hospital will introduce two-factor authentication. This process is aimed at minimizing misidentification to the extent of 95%, according to Nigam et al. (2022). Improvements will also be made to the EHR to incorporate a strong patient identification system to identify other patients with similar names and also special verification measures for risky drugs. NURS FPX 4020 Assessment 3 Healthcare staff education will be complemented, and all human resources in the healthcare industry will be educated on the new measures and be able to implement them to improve patients’ safety (Sullivan et al., 2024). These changes are based on evidence derived from existing empirical literature that enhances the system’s reliability in the hospital with the ultimate vision of reducing patients’ adverse consequences.
Need and Process to Improve Safety Outcomes
In-service sessions will be conducted to educate all healthcare staff on the new patient identification protocols and system enhancements. Through these sessions, the healthcare organizations’ teams will attain the necessary training regarding the new two-step verification and changes in the features of the electronic health records to improve practice implementation (Nigam et al., 2022). The sessions will also promote different intricacies of the new systems and correctly identify patients to avoid mistakes. For instance, a safety focus of the hospital here is to achieve improved awareness and understanding of this new practice among employees to enhance compliance and safety culture within the organization.
NURS FPX 4020 Assessment 3 Active Participation
Active participation and commitment from all staff members are vital for the successful implementation of the improvement plan at Harmony Valley Hospital. The use of the two-step verification process takes place where the nurse is most involved with the patient, during interactions and medication administration. These new protocols are incorporated into the baseline processes of those in the physical healthcare setting to retain standards and affirmations of patient identification (Kulju et al., 2020). Administrators manage the implementation process of the enhanced electronic health record system where trained human resource is provided. The IT department also maintains the technical side of the new system, which is always solved in a timely fashion. Unfortunately, healthcare staff resistance is prevalent due to the erosion of time and patient acuity (Holcomb et al., 2021). By combining team performance and commitment, the hospital promotes a safer healthcare organization and achieves lower risks of patient identification errors.
Audience’s Role in and Importance of Making an Improvement Plan
Applying the two-step verification process, nurses help ensure accurate patient identification, which significantly reduces the likelihood of errors and enhances overall patient safety. Such things prove their dedication to these protocols as effective strategies since they enable increased concentration on providing quality services instead of struggling with unnecessary errors (Kulju et al., 2020). Participation in ongoing training and providing constructive feedback about the new procedures would help nurses foster improvement and speak for safety within their groups. It also saves them time by engaging them proactively in the endeavor while those in training sharpen their skills in safety and the best practices in collaboration with other stakeholders.
Creating Resources or Activities to Encourage Skill Development and Process
To support skill development and enhance understanding of the new patient identification protocols, Harmony Valley Hospital will implement a variety of resources and activities during its in-service session. Using such concepts as patient verification sessions where the staff will be able to use new technologies like bar code scan (Holcomb et al., 2021), the new procedures will be implemented into practice. NURS FPX 4020 Assessment 3 practical exercises will create a chance for the staff to ask questions, bearing in mind that they will interact directly with the protocols. Such an approach not only enhances understanding of the materials studied but also guarantees that the staff is capable of employing these practices in practice and making patients safer and organizational processes more effective.
NURS FPX 4020 Assessment 3 Comprehensive Training Materials
The hospital will provide comprehensive training materials, including detailed guides, instructional videos, and a repository of frequently asked questions (FAQs). These are also important records used by staff who are assigned the task of formulating or adjusting learning in the future and addressing questions and issues, which are likely to emerge after the training. NURS FPX 4020 Assessment 3 importance will be paid to the comprehensibility of the defined communication guidelines to guarantee that the new protocols are comprehended by the personnel of the healthcare facilities, including nurses (Fushman et al., 2020). Feedback will be solicited through surveys and focus groups to gather staff insights on the training experience and materials. This feedback will be instrumental in refining the training program and addressing any issues, ultimately fostering a culture of continuous improvement and high standards of patient care.
Conclusion
The in-service session refers to the patient identification error established at Harmony Valley Hospital and develops an overall improvement plan. The measures that are part of this plan include two factors: verification, barcode scanning technology, EHRs increasing, and staff training. The second and third objectives involve changes of practice that will only be effective if the health care staff is included in this plan. By offering training tools and creations for skill enhancement, the hospital can increase its ability to successfully put into use and permanently facilitate new procedures for eliminating future patient identification mistakes and improving patient treatment quality.
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