NURS FPX 5003 Assessment 2 Interview of Healthcare

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Interview of Healthcare Professional

To offer optimal healthcare services, you are required to work under more knowledgeable healthcare personnel. Those who have been working for a long time know a great deal about things; they are able to share good tips. For this reason, as the population becomes more diverse, it is also necessary for NURS FPX 5003 Assessment 2 healthcare professionals to have a hospitable understanding of groups in order to offer equal and appropriate care to groups. In this evaluation, I will describe the measures that were taken by Northwest Health as a member of the Mayo Clinic Care Network to work against the stereotypes in mental health among people who are identified as lesbian, gay, bisexual, trans, or queer, and provide information about the achievement and the challenges. To this end, Melissa Xiong, a psychiatry and psychology expert with the Mayo Clinic, was consulted.

Strategies Implemented by the Organization

As guided by the National CLAS Standards, the Mayo Clinic Care Network has developed multiple interventions for LGBTQ+ stigmatized mental health. The Mayo Clinic Care Network has trained its human resources and clinicians on cultural competence to enable them to comprehend some of the issues that the LGBTQ+ community faces when seeking mental health. In this training, people will also be informed about such aspects as the social determinants of health, health concerns in the LGBTQ+ community, and the significance of ensuring patient acceptance and respect. The study conducted by Rhoten et al. (2021) established that cultural competency training assists the healthcare workforce in gaining more knowledge on the LGBTQ+ patients they serve, improving the manner in which they interact with them, and subsequently making the patients happier with the services offered.

NURS FPX 5003 Assessment 2 Clinic Care Network has established patient-centred care for the mental health needs of gender and sexual minorities. This is in terms of acknowledging their gender identity and/or sexual orientation, asking questions that would help the individual share his/her experiences and concerns, and referring him/her to resources within the queer toolkit and queer support hotlines. In their study that involved testing the health communication impacts of patients (Claude Fadus et al., 2019), they established that good communication between the healthcare workers and the lesbian, gay, bisexual, transgender, and questioning patients enhanced patients’ health outcomes and satisfaction.

NURS FPX 5003 Assessment 2 Psychological Health Problem

Mayo Clinic Care Network has extended its hand out to the community to assist the LGBTQ+ group and wean them off the shame that they have regarding psychological health problems. This is done through engaging the queer groups in the organization of meetings and fairs for mental health, uplifting and educating the queer community on issues to do with health within the queer community. Fondrie noted in 2022 that efforts such as having mental health awareness events and working with community groups can make LGBTQ+ people know more about mental health and no longer follow the shame of mental health. LGBTQ+-specific health awareness tools have been developed by the Mayo Clinic. This ranges from policy and practice support and advocacy and lobbying to mental health and health inequalities in the lesbian, gay, bisexual, and trans (LGBT) communities. Their study focused on the role of queer embroidery. Sherman et al. (2021) noted that the production of products that are designed to regulate the concerns of this specific minority group will help them enhance their health because it addresses the health issues and needs of LGBTQ+.

Click here to get: NURS FPX 5003 Assessment 1 Identifying Community Health Needs

Below are some criteria that might be employed to evaluate how useful various ways of attempting to eliminate mental health prejudice in the community are for the LGBTQ+ population (Yu, 2021). The effectiveness of the tactics can be determined with the help of a comparison of the changes that happened to the mental health results and the level of shame in members of the queer community. We can evaluate the effectiveness of the tactics by seeing to what extent the tactics helped to improve the accessibility of mental health services and support for LGBTQ+ people. One way to evaluate the methods is to look at whether they are sustainable, in the sense of how quickly they will wear out and whether it would be easy to maintain them in the long haul. There’s another criterion for evaluating the tactics; that’s how NURS FPX 5003 Assessment 2 tactics support inclusiveness and address health inequalities in the LGBTQ+ population.

Benefits of Meeting the National CLAS Standards

Patients with different language preferences are respected by the healthcare group implementing the National CLAS Standards. According to Hurrell et al. (2019), implementation of National CLAS guidelines improved health outcomes and increased patients’ satisfaction, as well as enhanced patients’ and providers’ communication. This language barrier and other care barriers can be addressed when healthcare groups incorporate the National CLAS Standards into their operations. Annalee A. discovered in 2022 that there is an effective way to implement National CLAS to increase the opportunities of patient care for many needs: previously marginalized patients.

Concerning National CLAS Standards, reducing the identified health disparities may be facilitated concerning the targeted health issues and concerns of patient populations. This can mean that other poor and minority groups are increasing their health outcomes and diminishing the health disparities (Golden et al., 2021). Healthcare groups that implement the National CLAS Standards can be more effective when delivering care because. There are ways to reduce language barriers in the delivery of care and increase efficiency, ensuring that healthcare groups navigate idiomatic differences and cultural differences that can lead to confusion or missteps that may stop or slow care(Delphin-Rittmon et al., 2021).

Strengths in Addressing the National CLAS Standards

For instance, the Mayo Clinic does many things good enough to meet the National CLAS Standards. Some of these are listed below, according to the CMS Office of Minority Health (n.d.). This vision statement and strategy goals of the Mayo Clinic Care Network show that they really do value diversity and inclusiveness. It is also evidenced by the fact that they have an Office of Health Inequalities Research aimed at working on health inequalities. Mayo Clinic attaches high importance to patient care, which states that they confirm or respect the national/language requirements and preferences of their patients. Their approaches are reflected in a variety of practice standards and policies that require that patients be enabled to make their own decisions regarding their health.

NURS FPX 5003 Assessment 2 Mayo Clinic uses the National CLAS Standards, which are a major component of the organization’s framework for its doctors, with ample training and teachings on culture and language competence. Some of the online training includes classes, workshops, and career opportunities that are offered continuously. Telecommunication and translating services are provided by the Mayo Clinic to ensure they attend to individuals who barely speak English. These services are available any time of the day, any day of the week, and are provided by experienced language translators and speakers. Another example of an organization that does study and review at the Mayo Clinic to understand and fix health gaps and to see how well their cultural and language competency programs are working. It helps them do their job better and know what they need to change.

Challenges in Addressing the National CLAS Standards

Similar to most other healthcare groups, the Mayo Clinic might struggle to adhere to the National CLAS Standards. Many of these are discussed below. Much may have to be expended to achieve National CLAS Standards, including staff and training, technology and equipment, and funding. The standards may be too expensive for some healthcare groups that do not have the required capital, or the groups may have other issues over cultural and language competency.

HC organizations may not be fully informed of their patient’s language and cultural wants and needs. If you do not have this knowledge, it may become difficult to ensure that people receive adequate care in a culturally and linguistically appropriate manner. You must admit that implementing the National CLAS Standards can be difficult primarily because some physicians and other care providers have their own prejudices or have no clue about different cultures. If a provider is not trained or if he or she lacks prior experience dealing with a diverse group of patients, there is a possibility that the provider may not be fully aware of the patient’s health issues and concerns, hence variations in treatment.

NURS FPX 5003 Assessment 2 National Class Standards

The lack of sufficient knowledge of health makes it difficult to embrace the National CLAS Standards. People, especially those who are not well informed about health, can have problems with comprehending certain medical information or enunciating or saying something to the doctor. This results in poor communication, and they might make a mistake if they are assisting in the process and, therefore, receive a lower standard of care. The healthcare groups, especially those who are situated in areas where there are many diverse languages spoken, may often struggle to obtain language-facilitating services such as translators or interpreters. Recruiting qualified interpreters or translators, training the teaching staff to use these services, and ensuring these services are available is very difficult—time and money-wise.

Strategies to Ensure Clear Communication

Here are some of the operational strategies or methods that can be employed to ensure that communication is precise. NURS FPX 5003 Assessment 2 practices reduce the coherence and density of words and complicate wording to enhance the likelihood that a vast portion of the audience will grasp the information. Even when it comes to thoughts and concepts, the strategy can be helpful because simple words will make them easier to understand. A number of individuals may feel that given information is more comprehensible when it is presented in a simple and orderly manner. For this, you might want to use headers, subheaders, and bullets to make the information more digestible into something that can be achieved. Forcing some shadow aspects of the scheme on audiences with specific examples of the company’s tactics, strengths, and flaws can help to make the ideas more tangible and easy to digest. It can also help to make the material more understandable and easier to learn by making it more a part of people’s experience. When explaining the information, it’s better to illustrate it with the help of pictures such as charts, graphs, and diagrams. Graphics can also act to highlight some key factors and tendencies.

Conclusion

The strategies of dealing with the disclosed shame of the LGBTQ+ population’s mental health by a well-established healthcare organization, Mayo Clinic, and its effective and less effective features were mentioned in this review. The Mayo Clinic Care Network has developed several important plans to achieve the National CLAS guidelines. Eradicating health disparities and enhancing the population’s health is laudable, but data gathering and averting clinical issues are difficult.

References

Annalee A., M. (2022). A culturally competent patient care: A review of the CLAS standards. International Archives of Public Health and Community Medicine, 6(2). https://doi.org/10.23937/2643-4512/1710077

CMS Office of Minority Health (n.d.). Retrieved on March 01, 2023 from www.cms.gov. https://www.cms.gov/About-CMS/Agency-Information/OMH

Delphin-Rittmon, M. E., Boynton, E. S., Ortiz, J., Davidson, L., & Flanagan, E. H. (2021). The organizational multicultural competence assessment (omca): A tool to assess an organization’s multicultural competence and adherence to the national standards for culturally and linguistically appropriate services in health and healthcare (the National CLAS standards). Psychiatric Rehabilitation Journal, 44(2). https://doi.org/10.1037/prj0000478

Fadus, M. C., Peterson, N. K., Jilich, C. L., Kantor, E. M., Beckert, D. R., Reed, J. M., Valadez, E. A., & Brendle, T. A. (2019). Improving communication with LGBTQ patients: A pilot curriculum during the psychiatry clerkship. Academic Psychiatry, 44(2), 218–222. https://doi.org/10.1007/s40596-019-01157-0

Fondrie, S. (2022). Partnering with LGBTQ+ communities: The issue. Research Anthology on Service Learning and Community Engagement Teaching Practices, 21–28. https://doi.org/10.4018/978-1-6684-3877-0.ch002

Golden, S. H., Joseph, J. J., & Hill-Briggs, F. (2021). Casting a health equity lens on endocrinology and diabetes.

Hurrell, S. R., Cliff, T. L., & Robertson, C. L. (2019). School nurse cultural competency development using the National CLAS Standards: A quality improvement project. The Journal of School Nursing, 37(6). https://doi.org/10.1177/1059840519877436

Rhoten, B., Burkhalter, J. E., Joo, R., Mujawar, I., Bruner, D., Scout, N., & Margolies, L. (2021). Journal of Homosexuality, 69(6), 1–12. https://doi.org/10.1080/00918369.2021.1901505

Sherman, A. D. F., Cimino, A. N., Clark, K. D., Smith, K., Klepper, M., & Bower, K. M. (2021). Nurse Education Today, 97. https://doi.org/10.1016/j.nedt.2020.104698

Yu, X. (2021). Evaluation of Strategy Based on the Three Elements. Management for Professionals, 141–160. https://doi.org/10.1007/978-981-33-4713-7_9