BSN 415 Assignment 2 Management and Leadership – Management Interviews

Management and Leadership – Management Interviews

Student name

Post University

BSN415

Prof. name

Submission date

In nursing, leadership and management are essential to provide sufficient patient care based on the adequate performance of the healthcare team. This report reflects an analysis of interviews conducted with two nursing leaders: one who has been a nursing leader for less than 2 years and one for more than 2 years. They are interviewed about their skills, experience, challenges, and how they built the team (Halkias & Neubert, 2020). These results are next juxtaposed with the opportunities from a synthesis outlining nursing leadership literature and critical reflections on roles and career development prospects.

Interview Summaries

Interviewee 1

Jane Smith, Charge Nurse (under Two Years)

• Qualification for Management Position: She received a BSN and has been in clinical practice for 2 years. Recently, she finished a leadership development program through one of the hospitals.
• Training for Position: Jane experienced on-the-job training and workshops, during which she learned leadership, communication, and conflict resolution.
• Challenges and Overcoming Them: Jane faced staffing shortages during a flu outbreak. To address this, she worked to share resources with neighboring units and used a flexible schedule that could cover shifts.
• Building an Effective Health Care Team: Communication is a leader’s most significant ally in keeping employees committed. Janes also adds that acknowledging the likes of her team will keep them motivated.
• Skills to Master for Performance: Jane considers communication, conflict resolution, and time management the most important skills in her job.

Interviewee 2

John Doe, Director of Nursing (Over 2 Years)

• Eligibility Criteria for Management Position: John has an MSN in Healthcare Administration and a BS in Nursing.
• Training for Position: John took several leadership courses offered by his hospital system and attended national conferences on nursing management.
• Challenges and Solutions: John had a major staff conflict that would impact team synergy. He dealt with it by organizing mediations, teamwork, and interpersonal communications training.
• Building an Effective Health Care Team: He offers mentorship programs and continuous professional development. John believes in giving autonomy and delegating responsibilities to staff.
• Skills to Master for Performance: His skills are strategic planning, emotional intelligence, and mentorship.

Comparison and Analysis

Leadership Qualifications and Training

It is not surprising that both interviewees have gained a postgraduate degree because research literature is beneficial to higher Education for positions of nursing leadership. John and Jane have demonstrated two different best practices: how John prepares the next generation of leaders (such as with his leadership development program, which led to Jane becoming the bigwig running her own department (Peterson et al., 2022), and how Jane continues to develop her skills (she must also be heading to conferences).

Decision-making and Problem-solving

Collaborative staffing shortage approach, evident in John’s conflict mediation (Petersson et al., 2022), is part of Jane’s problem-solving/decision-making. Collaboration and conflict resolution are key factors of nursing leadership in the literature.

Team Building

Jane wrote that focusing on open communication, giving recognition, and the mentorship programmes set up by John are key processes in team building. Communication, recognition, and empowerment all play a critical role in developing internal teams, as best practices would have it.

Skills for Effective Leadership

These skills are described in the literature as essential for nurse leaders in complex health care systems.

Reflection

The roles of charge nurse and director of nursing are unique in terms of both opportunities and challenges. The charge nurse, with a large part to play in the administrative aspects of health care, will probably introduce you to the people who like to get down into patient care and teamwork. This is a somewhat strategic position that has a lot of organizational influence and would be appropriate for someone interested in helping to influence health care policy, broaden your scope from a leader’s point of view as opposed to a clinician’s point of view.

I would personally wish to have the role of director of nursing, as it is a strategic position and could affect the delivery of healthcare at a systemic level. The second here is the mentorship program and professional development, one of which I can relate to regarding my interest in education and leadership.

Conclusion

A strong emphasis is seen in the interviews regarding the importance of qualifications, training, and basic skills in nursing leadership and management. In best practice research, Continuous Professional Development and Thinking are a part of leadership.

References

Akram, M., & Muhammad Khan, A. (2020). Exploring E-leadership of principals: Increasing school effectiveness by learning management system. Journal of Education & Social Sciences, 8(1), 15–30. https://doi.org/10.20547/jess0812008102

Halkias, D., & Neubert, M. (2020, April 27). Extension of Theory in Leadership and Management Studies Using the Multiple Case Study Design. Papers.ssrn.com. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3586256

Petersson, L., Larsson, I., Nygren, J. M., Nilsen, P., Neher, M., Reed, J. E., Tyskbo, D., & Svedberg, P. (2022). BMC Health Services Research, 22(1). https://doi.org/10.1186/s12913-022-08215-8